Dutytac Terms of Service
Effective Date: August 25, 2026
Welcome to Dutytac. These Terms of Service (“Terms”) govern your access to and use of the Dutytac website, products, and services. By accessing or using this website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use this website.
1. Eligibility
By using this website, you represent and warrant that:
- You are at least 18 years of age.
- You are legally capable of entering into binding agreements.
- You will comply with all applicable federal, state, and local laws regarding the purchase and use of products sold by Dutytac.
Dutytac does not knowingly market or sell products to minors.
2. Products & Legal Compliance
Dutytac is an authorized dealer of firearm-related accessories, tactical equipment, and related products offered on this website.
Dutytac does not sell firearms, serialized firearm components, ammunition, or items regulated under the National Firearms Act (NFA).
While Dutytac operates in compliance with California law and applicable federal regulations, we do not guarantee that products are legal in other states, territories, or jurisdictions. It is the customer’s sole responsibility to ensure compliance with all applicable laws. Dutytac reserves the right to refuse or cancel any order that cannot be legally fulfilled.
3. California Compliance & Age Verification
Dutytac complies with California law, including California Assembly Bill 1263 (AB 1263).
- Customers may be required to complete an Age and Eligibility Verification Form before orders are processed or shipped.
- You certify that all information submitted is true, accurate, and complete.
- Orders will not ship until verification is complete.
- Dutytac reserves the right to cancel orders that fail verification.
4. Orders & Payment
We accept major credit cards including Visa, Mastercard, and American Express.
All orders are subject to payment authorization, inventory availability, and fraud screening. Dutytac reserves the right to cancel or refuse orders at our discretion.
5. Shipping & Delivery
Processing Time: 1–3 business days (does not include shipping transit time).
Shipping Rates:
- 48 Continental States – $10 (shipping carrier is selected by our fulfillment partners: FedEx, UPS, or USPS Ground)
- Alaska, Hawaii, Puerto Rico – $25 (shipping carrier is selected by our fulfillment partners)
Customers are responsible for providing complete and accurate shipping addresses. Returned packages will incur a 20% restocking fee plus reshipping costs.
6. Returns & Refunds
All sales are final. Dutytac does not accept returns, exchanges, or issue refunds for any products, including drop-shipped items, clearance items, or final sale items, unless explicitly approved in writing by Dutytac management.
Customers are responsible for reviewing their order carefully before purchase. Any issues with damaged or incorrect items must be reported within 48 hours of delivery and will be considered for resolution on a case-by-case basis at Dutytac's discretion.
7. Chargebacks & Payment Disputes
By placing an order with Dutytac, you agree to first contact our customer support team regarding any payment issues, disputes, or refund requests before initiating a chargeback or dispute with your payment provider.
Customers understand and agree that:
- Unresolved disputes may be escalated to collections or legal action if a chargeback is filed without prior communication.
- Dutytac reserves the right to provide documentation to payment processors to dispute any chargeback we reasonably believe is fraudulent or not in compliance with these Terms.
- Repeated or abusive chargebacks may result in account suspension, cancellation of orders, or restriction from future purchases.
8. Product Use, Installation & Modification Disclaimer
Products must be used according to manufacturer instructions and applicable laws.
Dutytac is not responsible for improper installation, misuse, or modification, which may cause damage, injury, or death. Customers assume full responsibility for safe and lawful use.
9. Limitation of Liability
Dutytac shall not be liable for indirect, incidental, or consequential damages, including loss of profits, property damage, personal injury, or product misuse. All products are used at the customer’s own risk.
10. Indemnification
You agree to indemnify and hold harmless Dutytac, its owners, employees, and affiliates from any claims arising from misuse of products, violation of laws, or breach of these Terms.
11. Intellectual Property
All website content, including logos, images, text, graphics, and website design, is protected by intellectual property laws. Trademarks and product images remain the property of their respective manufacturers. No content may be copied without written permission from Dutytac.
12. Privacy
Your use of this website is governed by our Privacy Policy.
13. Force Majeure
Dutytac shall not be liable for delays or failures due to events beyond its control, including natural disasters, supply chain disruptions, carrier delays, government regulations, or internet outages.
14. Governing Law
These Terms are governed by the laws of California. Any disputes will be resolved in California courts.
15. Modifications
Dutytac may update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.
16. Contact
Email: support@dutytac.com